Cookies are small text files that can be stored on your device when you use our casino website or mobile experience. We use them responsibly to support secure access, active play, and basic site functions that help our services work as expected. This information explains how cookies can help us keep you signed in, remember practical choices, and support casino features available to Ontario players. We aim to describe our approach in plain language so you can understand what is happening when you play with us.
Why we use cookies at our casino
We operate in Ontario under regulation by iGaming Ontario in partnership with the Alcohol and Gaming Commission of Ontario. That regulated setting means our player experience depends on secure account access, accurate session handling, and reliable operation across casino, sportsbook, cashier, and support areas. Cookies help us provide those basic functions in a practical way.
When you sign in, cookies can help keep your session active while you move between areas such as slots, live casino, account management, cashier, and responsible gambling tools. Without that continuity, you may be asked to sign in again more often, or an active game session may not behave as expected. Cookies can also support security checks that help protect account access during normal use.
We may also use cookies to remember functional choices on your device. These can include display preferences such as language or Canadian-dollar presentation where those options are available. Remembering practical settings helps reduce repeated prompts and keeps the experience consistent when you return from the same browser or device.
Our goal is not to make cookie use confusing. We use cookies to support the product you choose to access, including casino games, live dealer tables, payment activity through supported methods, and mobile account features.
Types of cookies we deploy
The categories below focus on cookies that support access, security, settings, and activity during play. We describe them based on the functions that are relevant to our casino service.
- Essential or strictly necessary cookies: These cookies support core access to our site and mobile-responsive experience. They can help keep you logged in, maintain an active session, and support security during account use. They are also important when you move between protected areas such as your account, cashier, casino lobby, live dealer lobby, and responsible gambling tools. If these cookies are blocked, key parts of our service may not work correctly.
- Functionality cookies: These cookies help remember practical choices on the device or browser you use. They may support settings connected to language, display preferences, and other user selections that make return visits more consistent. Functionality cookies are intended to reduce repeated steps, not to change your eligibility for products, offers, or verification checks.
- Session and gameplay support cookies: These cookies help maintain continuity while you play casino games, including video slots, table games, video poker formats, and live dealer products. They can support the handoff between our platform and game content so that active play is not interrupted during normal use. They may also help the site recognize when a session has expired and when you need to sign in again.
- Cashier and account support cookies: These cookies can help our cashier and account areas function when you use supported Canadian payment methods such as Interac, iDebit, and eCheck. They support secure movement through deposit and withdrawal flows and can assist with fraud-prevention checks used by payment services.
North Star Casino cookie settings are meant to help you understand the difference between cookies that keep the service running and browser controls that you can adjust on your own device.
Third-party cookies in iGaming
Some casino features involve trusted product or payment connections outside our own platform. In those situations, third parties may place or read cookies that are needed to deliver the feature you have chosen to use. We describe this carefully because third-party cookies can vary depending on the game, payment method, device, and browser.
Our casino includes slot and live casino content from providers such as Playtech and IGT, along with additional casino content available in the Ontario-regulated lobby. When you open game content, cookies or similar browser storage may help load the game, maintain the active session, support in-game settings, and keep the connection stable while the product runs. This can apply to slots, live dealer blackjack, live dealer roulette, live dealer baccarat, video poker variants, and poker-style table games where available.
Payment activity can also involve third-party services. When you use Interac, iDebit, or eCheck, cookies may be used as part of transaction flow, security checks, and fraud prevention. These cookies support the payment process and may be required by the payment service to confirm that the transaction is being completed safely.
We do not control every cookie that a third-party service may set inside its own environment. Where a provider or payment service presents its own privacy or cookie information, we encourage you to read it before continuing.
North Star Casino manage cookies guidance
You can manage or delete cookies through the browser or device you use to access our casino. The exact steps depend on your browser, but most browsers allow you to view stored cookies, remove cookies from selected sites, block certain categories of cookies, or clear all browsing data. Mobile browsers and app-related settings may offer similar controls through your device settings.
If you choose to block cookies, please remember that essential cookies are important for secure access and active play. Blocking them may affect your ability to stay signed in, open casino games, use the cashier, access account management, or continue a live session without interruption. Deleting cookies may also remove saved functional choices, so you may need to enter certain preferences again the next time you visit.
For practical control, start with your browser privacy or security menu, then review cookie permissions for our site. You can also clear cookies after a session if you share a device or prefer to limit stored data.
Contact support through live chat, email, or phone if you need help understanding how cookie controls may affect your account access.
Policy updates and contact information
We may update this cookie information to reflect changes in regulation, technology, casino features, payment flows, or how our Ontario platform operates. When we make updates, we aim to keep the wording clear so players can understand what has changed and why it matters.
If you have questions about cookies, account access, or how browser controls may affect play, our support team can help through live chat, email at [email protected], or telephone at +1 855-218-7827. Core support coverage is generally available from 8:00 a.m. to 1:00 a.m. Eastern Time.